The Client provides voluntarily certain personal data, which the Provider processes in order to provide the Services.
The personal data voluntarily submitted by the Client is administered by the Provider, who has a status a controller determining the purpose and means for the processing of Clients’ personal data – as defined in act of 29 August 1997 on Personal Data Protection and in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) and directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The Provider is obliged to process the personal data to the extent necessary to provide the Service in accordance with the governing law, i.e. the Act - the Personal Data Protection Act of August 29, 1997, as well as the Ordinance of the Minister of Internal Affairs and Administration of April 29, 2004, on documenting the processing of personal data and the technical and organization conditions for the devices and computer systems used for the processing of personal data and Personal Data Protection and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The Client is responsible for ensuring the accuracy of any personal information he/she submits.
Information processing and collection:
In the course of using Site and Service the Client is asked to provide certain personal information. The personal information that the Provider collects, processes and files, may include:
- Client’s contact information: name, company name, email address, postal address, country;
- Client’s Client’s VAT ID and other tax identification number if needed,
- Client’s alias and Client’s username,
- information regarding use and settlement of Service and job requests: title of job requested, category of job requested, job ID, budget, timing of job performance and feedback/rating information, fee date of a job request, date of approval, date of job realization;
- Client’s profile photo;
- records of conversation between the Client and Expert (within the Service),
- information on data submitted by the Client,
- date of Client’s registration within the Service,
- information regarding date, time and localization of Client’s logs within the Service,
- operational data (IP addresses, browser type, operating system version, screen resolution).
The data regarding Client’s contact information and information regarding the use of Service and job requests are required for a Service to be properly supplied and settled.
Use of personal information:
Client’s personal information are used to provide the Service, complete Client’s transactions, and administer Client’s inquiries.
The Provider uses Client’s personal information to contact the Client with WPKraken newsletters, marketing or promotional materials only if the Client has given prior consent. If the Client may decide at any time that he/she no longer wishes to receive such communications, by adjusting the settings > Notifications & Newsletter.
The Provider may also use general information from use of Site and Service for statistical analysis and product development.
Job requests submitted by Clients and information submitted to Clients’ profiles (such as an address or VAT ID) will not be publicly viewable and shall be available only to the Provider.
Client’s personal information regarding job ordered by Client, it’s title and username, will also be available to Affiliate Program member that referred the Client.
Within the extent allowed by applicable law Client’s personal information will be disclosed to government or law enforcement officials or private parties if the Provider is obliged to do it or concerns it necessary:
- in response to lawful requests by public authorities (for example a court order, search warrant or subpoena);
- to satisfy any laws or regulations that apply;
- where the Site is being used in committing a crime, including to report such criminal activity or to share information with other companies and organizations for the purposes of fraud protection, credit risk reduction, and other security precautions;
- to protect the rights or property of the Provider and other applicable third parties;
- to enforce these Terms of Service.
- in case a Client is making use of the Site or Services in a manner violating these Terms of Service or the law in force, the Provider shall have the right to use the Client’s personal data within the scope necessary to establish his/her liability.
The Provider will make any legally required disclosures of any breach of the security, confidentiality, or integrity of Client’s unencrypted electronically stored “personal data” (as defined in applicable laws related to security breach notification) to Client via e-mail or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with: (i) the legitimate needs of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
After the Service is finished, the Provider may process only those data from among Client’s personal data, which are:
- necessary to settle a Service, issue an invoice or make claims for payment for the Service;
- necessary for advertising, market research, customer behaviour and preference research, the results of which are collected for the purpose of improving the quality of Services supplied by the Provider;
- necessary to investigate the circumstances of prohibited use of the Site or Service;
- allow to process under applicable acts of law or provisions of these Terms of Service.
Right of access, right to rectification and deletion:
The Client maintains the right of access their personal information, as well as to request to have his personal data supplemented, updated or rectified, or to temporarily or permanently cease the processing of his personal data, if those data are incomplete, outdated or untrue, or if they were collected in violation of legal regulations in force, or if they are no longer necessary for the purpose for which they were collected. In order to do so the Client shall contact the Provider at email@example.com.
The provider may ask the Client to complete surveys that may be used for research and to improve the Site, although the Client has no obligation to respond to them. Any feedback the Client provides will be publicly viewable via the Service.
The Provider is committed to protecting the security of Clients’ personal information. The Provider uses a variety of security technologies and procedures to help protect Clients’ personal information. Clients’ personal information is stored on a server with physical and electronic security features required by legal regulations in force, including utilization of login/password procedures and electronic firewalls designed to block unauthorized access. All the Provider’s employees are obligated by privacy and security policies. The Provider’s security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by the Clients.
The Client is responsible to keep his/her password confidential.
Disclosures to Legal Successor:
Client’s information may be transferred to and maintained on computers and servers located in the European Union members states in compliance with legal regulations in force.
"Cookies" are short pieces of data generated by a web server that a website stores on a user's computer.
The types of cookies that the Provider uses are referred to as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once the Client leaves the Site. Session cookies are used to identify a particular visit to the Site. Persistent cookies is set once the Client has logged in to her/his account. The next time the Client visits the Site, the persistent cookie will allow the Provider to recognize him/her as a registered Client, thus the Client will not need to log in before using the Site. Additionally, if the Client logs out of his/her account he/she will need to re-enter her/his password the next time in order to log in to his/her account. Persistent cookies remain on Client’s computer hard drive until they are deleted.
Cookies are used to:
- track affiliates,
- identify and categorize the internet webpages from which the visitor came to the Site and observe the browsing patterns,
- provide functionality such as online orders,
- to cache orders,
- to store analytics about Client’s behaviour on the site.
The Provider uses third party services to analyse the use of the Site for statistical purposes (anonymous data about visits, such as the number of visits, country, browser, time of visit, etc). The Provider and it’s service providers use these log files, tags, and tracking technologies to collect and analyse certain kinds of technical information, including:
- IP addresses;
- the type of computer or mobile device used by a Client;
- operating system version;
- mobile device's identifiers, like MAC Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
- browser types;
- browser language;
- referring and exit pages, and URLs;
- platform type;
- the number of clicks on a page or feature;
- domain names;
- landing pages;
- pages viewed and the order of those pages;
- the amount of time spent on particular pages;
The web log files are stored indefinitely as auxiliary material used to administer the Site. The information contained in them are not disclosed to anyone other than persons authorized by the Provider.
If the Client does not accept cookies, he/she may not be able to use some portions of the Site.
MPC Jakub Gaj